I tried both the steps mentioned above, but the tab is not being shown yet. Actually the extension of the downloader is not shown in the extensions list of Google Chrome, plus I recently upgraded to the Real Player version 16. Awaiting your reply.
I am really getting tired of having to trouble shoot why realdownloader constantly crashes and will not display the download button! Come on now it has been months since this crap started. It was working just fine and tonight in the middle of an important download it has crashed and will not come back up. I am going to uninstall and reinstall it ONCE AGAIN , this making at least 9 times in the last 3 months. As of now I am hunting for a better more reliable program and will be taking many of my friends with me. The uniqueness and ease of this program could have made this an a-1 top rated most sold program but I will be damned if I will pay for something that constantly has issues. Do your techs not notice the amount of negative feed back you are getting in at least the last year? What is so hard about collaborating with the networks that support your program so everyone updates wont cause problems IF that is the reason. What a tremendous disappointment.
realplayer html5video downloader extension 1.5 update
I have followed all the steps carefully but this will not work for me. A problem I am having is that Chrome will not add Realplayer to my extensions list. The plugins are there and are all enabled. Realplayer downloader works fine for me on IE in my machine so this looks again like a compatibility issue between Chrome and Realplayer. Any suggestions?
My Download this video button is not appearing in Google Chrome. I have disabled pepperflash, I have updated realplayer, and have even completely unistalled realplayer from my computer and started over with a clean copy. But I still cannot download videos from any website. How can I start downloading again? I have tried every solution I have seen.
Just thought I would leave a note to help others. I had problems with Realplayer Downloader not working after a system restore which should not have affected realplayer. To cut a long story, I uninstalled/reinstalled a few times; I uninstalled/reinstalled Chrome too. Nothing I did was working. I ran Registry Mechanic and Crap Cleaner; restarted the PC. In the end, I manually went through the Registry Editor and removed anything and everything that had to do with Realplayer (you need to view the binary of hundreds of keys because they are not immediately obvious). I then reinstalled Realplayer and now everything is working fine. Perhaps Real should write a program that removes all related keys for a fresh install because uninstalling leaves hundreds of legacy keys that can prevent the downloader from reinstalling in the registry.
Hi Realplayer Team,I have tried to download videos from a website but the Download this video button does not show up. I updated realplayer and disabled pepperflash but it still does not show up, what should I do? Can realplayer download videos from any website or can it not download videos from some websites? Please help asap!
this past week the download this video button disappeared, googled and tried disabling pepper flash as well as reinstalling google chrome AND realplayer, updated all updates for real player, still no button. HELLLLLLLLP
hey, i have downloaded realplayer and cannot download videos from the web, had this since more than 2 years and at first it would let me download videos but since then nothing, i use chrome and have a windows 7 pc with 64 bit, please help me, ive been wanting to download videos since forever, and ive searched the internet high and low and still cant find a solution. i thought maybe if i updated realplayer it would let me download again, but it still doesnt let me. HELP!!!!
We are aware of this issue that the RealDownloader extension is currently not working on Chrome 31, even plug-in is enabled. Our technical team is working on it to resolve it. Once we receive an update, we will keep you posted.
I am running MS Vista. I have the current version of Chrome. I have installed the latest version or free Real Player. I have installed the Real downloader. I have the downloader extension plugin enabled. I do not have a download preference with a selectable browser. I cannot get the downloader to work on any site any where.
Okay, thanks for any help. I am using Win 7 hm 64b. IE 11, Firefox 26, the new portable firefox PB portable and Chrome 33. Originally RDL only worked with IE and none of the others. I uninstalled Realplayer and installed latest version 16. Then updated to newest version of Adobe Flash Player (12 i think). Now real downloader seems to work in Firefox 26 and FF PB p, but still not in Chrome (and there is no pepper flash there and I cannot find that to install it. Now realdownloader is not working in IE on some websites and those it does not, it seems the video screen is only black, so possibly some problem with IE and adobe flash player. Main one I would like to get working is Chrome and not have problems in a couple of weeks with firefox. thanks again
I updated my RealPlayer twice but I am still facing the problem. I can download on Internet Explorer but not on CHrome. I checked chrome plugins but real player downloader was not listed their. What should I do???
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 28-11-2013Ran by Melissa (administrator) on MELISSA-PC on 28-11-2013 12:13:48Running from C:\Users\Melissa\Desktop\New folderWindows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 10Boot Mode: Normal==================== Processes (Whitelisted) =================(ASUSTeK Computer Inc.) C:\Windows\System32\FBAgent.exe(Microsoft Corporation) C:\Windows\System32\wlanext.exe(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\AsLdrSrv.exe(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe() C:\Users\Melissa\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe(Intuit) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE(ASUS) C:\Program Files\P4G\BatteryLife.exe(ASUS) C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe(ASUS) C:\Program Files (x86)\ASUS\Splendid\ACMON.exe(Intel Corporation) C:\Windows\System32\igfxtray.exe(Intel Corporation) C:\Windows\System32\hkcmd.exe(Intel Corporation) C:\Windows\System32\igfxpers.exe(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe(ASUSTeK) C:\Windows\SysWOW64\ACEngSvr.exe(Alcor Micro Corp.) C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe(Microsoft Corporation) C:\Program Files\Microsoft IntelliPoint\ipoint.exe(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe(Virage Logic Corporation / Sonic Focus) C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe() C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe(Trend Micro Inc.) C:\Program Files\Trend Micro\Titanium\TiMiniService.exe(Trend Micro Inc.) C:\Program Files\Trend Micro\Titanium\TiResumeSrv.exe(Dropbox, Inc.) C:\Users\Melissa\AppData\Roaming\Dropbox\bin\Dropbox.exe(Intel Corporation) C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe(ASUS) C:\Windows\AsScrPro.exe(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe(Intel Corporation) C:\Program Files\Intel\TurboBoost\TurboBoost.exe(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel Management Engine Components\LMS\LMS.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel Management Engine Components\UNS\UNS.exe(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.EXE(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingApp.exe(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingBar.exe(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\bingsurrogate.exe(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\bingsurrogate.exe(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\bingsurrogate.exe(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\bingsurrogate.exe(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe==================== Registry (Whitelisted) ==================HKLM\...\Run: [VizorHtmlDialog.exe] - C:\Program Files\Trend Micro\Titanium\UIFramework\VizorHtmlDialog.exe [1123664 2010-10-08] (Trend Micro Inc.)HKLM\...\Run: [Trend Micro Client Framework] - C:\Program Files\Trend Micro\UniClient\UiFrmwrk\uiWatchDog.exe [192520 2010-10-12] (Trend Micro Inc.)HKLM\...\Run: [Trend Micro Titanium] - C:\Program Files\Trend Micro\Titanium\VizorShortCut.exe [322384 2010-09-17] (Trend Micro Inc.)HKLM\...\Run: [HotKeysCmds] - C:\Windows\system32\hkcmd.exe [ ] ()HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2785064 2011-05-05] (Synaptics Incorporated)HKLM\...\Run: [SynAsusAcpi] - C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe [97064 2011-05-05] (Synaptics Incorporated)HKLM\...\Run: [AmIcoSinglun64] - C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [361984 2011-03-21] (Alcor Micro Corp.)HKLM\...\Run: [RtHDVBg] - C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2188904 2011-01-17] (Realtek Semiconductor)HKLM\...\Run: [IntelTBRunOnce] - C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs [4526 2010-11-29] ()HKLM\...\Run: [IntelliPoint] - C:\Program Files\Microsoft IntelliPoint\ipoint.exe [2417032 2011-08-01] (Microsoft Corporation)Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)HKCU\...\Run: [DW6] - "C:\Program Files (x86)\The Weather Channel FW\Desktop\DesktopWeather.exe"HKCU\...\Run: [DW7] - C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe [13003448 2012-08-20] (The Weather Channel)HKCU\...409d6c4515e9\InprocServer32: [Default-shell32] \\?\globalroot\Device\HarddiskVolume2\Users\Melissa\AppData\Local\Temp\snitpqn\sarmdxf\wow.dll ATTENTION! ====> ZeroAccess?MountPoints2: d635cd3c-72b3-11e1-83b5-5404a64c3c34 - F:\LaunchU3.exe -aHKLM-x32\...\Run: [ASUSPRP] - C:\Program Files (x86)\ASUS\APRP\aprp.exe [3331312 2011-11-03] (ASUSTek Computer Inc.)HKLM-x32\...\Run: [ASUSWebStorage] - C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSPanel.exe [737104 2011-07-29] (ecareme)HKLM-x32\...\Run: [SonicMasterTray] - C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe [984400 2010-07-09] (Virage Logic Corporation / Sonic Focus)HKLM-x32\...\Run: [ATKOSD2] - C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe [5732992 2010-08-17] (ASUS)HKLM-x32\...\Run: [ATKMEDIA] - C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe [170624 2010-10-07] (ASUS)HKLM-x32\...\Run: [HControlUser] - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe [105016 2009-06-19] (ASUS)HKLM-x32\...\Run: [Wireless Console 3] - C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe [1601536 2010-09-23] ()HKLM-x32\...\Run: [Intuit SyncManager] - C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe [2786104 2013-05-31] (Intuit Inc. All rights reserved.)HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [843712 2012-01-03] (Adobe Systems Incorporated)HKLM-x32\...\Run: [TkBellExe] - C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe [296056 2012-06-16] (RealNetworks, Inc.)HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254696 2012-01-18] (Sun Microsystems, Inc.)HKLM-x32\...\Run: [SpeetItUpFree] - "C:\Program Files (x86)\SpeedItup Free\speeditupfree.exe"HKLM-x32\...\Run: [QuickTime Task] - C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2013-05-01] (Apple Inc.)HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-08-16] (Apple Inc.)Startup: C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnkShortcutTarget: Dropbox.lnk -> C:\Users\Melissa\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)Startup: C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Intel Turbo Boost Technology Monitor 2.0.lnkShortcutTarget: Intel Turbo Boost Technology Monitor 2.0.lnk -> C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe (Intel Corporation)==================== Internet (Whitelisted) ====================HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = =SnapdoW3i&dpid=SnapdoW3i&co=US&userid=2e8ada38-652f-4383-bec4-954a109ce699&searchtype=ds&q=searchTermsHKCU\Software\Microsoft\Internet Explorer\Main,Start Page = =2651&t=01HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = =SnapdoW3i&dpid=SnapdoW3i&co=US&userid=2e8ada38-652f-4383-bec4-954a109ce699&searchtype=ds&q=searchTermsSearchScopes: HKLM-x32 - 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C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)BHO: Office Document Cache Handler - B4F3A835-0E21-4959-BA22-42B3008E02FF - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)BHO: TmBpIeBHO Class - BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC - C:\Program Files\Trend Micro\AMSP\module\20002\6.5.1234\6.5.1234\TmBpIe64.dll (Trend Micro Inc.)BHO-x32: Adobe PDF Link Helper - 18DF081C-E8AD-4283-A596-FA578C2EBDC3 - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)BHO-x32: TmIEPlugInBHO Class - 1CA1377B-DC1D-4A52-9585-6E06050FAC53 - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1381\6.5.1234\TmIEPlg32.dll (Trend Micro Inc.)BHO-x32: RealPlayer Download and Record Plugin for Internet Explorer - 3049C3E9-B461-4BC5-8870-4C09146192CA - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)BHO-x32: SearchDonkey - 44ed99e2-16a6-4b89-80d6-5b21cf42e78b - 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DBC80044-A445-435b-BC74-9C25C1C588A9 - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)Toolbar: HKLM - No Name - ae07101b-46d4-4a98-af68-0333ea26e113 - No FileToolbar: HKLM-x32 - No Name - ae07101b-46d4-4a98-af68-0333ea26e113 - No FileToolbar: HKLM-x32 - Bing Bar - 8dcb7100-df86-4384-8842-8fa844297b3f - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll (Microsoft Corporation.)DPF: HKLM-x32 02BCC737-B171-4746-94C9-0D8A0B2C0089 _layouts/ClientBin/ieawsdc32.cabDPF: HKLM-x32 BEA7310D-06C4-4339-A784-DC3804819809 _0_0_7/PhotoCenter_ActiveX_Control.cabHandler: intu-help-qb5 - 867FCB77-9823-4cd6-8210-D85F968D466F - No FileHandler: qbwc - FC598A64-626C-4447-85B8-53150405FD57 - No FileHandler: tmbp - 1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF - C:\Program Files\Trend Micro\AMSP\module\20002\6.5.1234\6.5.1234\TmBpIe64.dll (Trend Micro Inc.)Handler: tmpx - 0E526CB5-7446-41D1-A403-19BFE95E8C23 - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1381\6.5.1234\TmIEPlg.dll (Trend Micro Inc.)Handler-x32: intu-help-qb5 - 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Search) - =searchTerms&ei=UTF-8&fr=w3i&type=W3i_DS,202,0_0,Search,20130522,17094,0,73,0CHR DefaultSuggestURL: (Yahoo! Search) - =fxjson&command=searchTermsCHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\gcswf32.dll No FileCHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32.dll No FileCHR Plugin: (Java Deployment Toolkit 6.0.220.4) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll No FileCHR Plugin: (Java™ Platform SE 6 U22) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll No FileCHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)CHR Plugin: (Silverlight Plug-In) - C:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll No FileCHR Plugin: (RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) ) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)CHR Plugin: (RealPlayer Version Plugin) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpjplug.dll No FileCHR Plugin: (RealPlayer™ HTML5VideoShim Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.)CHR Plugin: (Microsoft Office 2010) - C:\PROGRA2\MICROS1\Office14\NPAUTHZ.DLL (Microsoft Corporation)CHR Plugin: (Microsoft Office 2010) - C:\PROGRA2\MICROS1\Office14\NPSPWRAP.DLL (Microsoft Corporation)CHR Plugin: (Remoting Viewer) - internal-remoting-viewerCHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\ppGoogleNaClPluginChrome.dll ()CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\pdf.dll ()CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll No FileCHR Plugin: (Zeon Plus) - C:\Program Files (x86)\Nuance\PDF Reader\bin\nppdf.dll (Zeon Corporation)CHR Plugin: (RealJukebox NS Plugin) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)CHR Plugin: (RealNetworks™ Chrome Background Extension Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.)CHR Plugin: (Default Plug-in) - default_plugin No FileCHR Extension: () - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb\2.6.14_0CHR Extension: (RealPlayer HTML5Video Downloader Extension) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk\1.5_0CHR Extension: (DefaultTab) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.19_0CHR Extension: (Google Wallet) - C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0CHR HKLM-x32\...\Chrome\Extension: [jfmjfhklogoienhpfnppmbcbjfjnkonk] - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Ext\rphtml5video.crxCHR HKLM-x32\...\Chrome\Extension: [kdidombaedgpfiiedeimiebkmbilgmlc] - C:\Program Files (x86)\DefaultTab\DefaultTab.crx==================== Services (Whitelisted) =================S2 DefaultTabSearch; C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exe [573952 2013-10-07] ()R2 DefaultTabUpdate; C:\Users\Melissa\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe [107520 2012-12-23] ()R3 TiMiniService; C:\Program Files\Trend Micro\Titanium\TiMiniService.exe [241488 2010-09-17] (Trend Micro Inc.)S3 Amsp; "C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe" coreFrameworkHost.exe -m=rb -dt=60000 [x]S2 WajamUpdater; "C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe" [x]==================== Drivers (Whitelisted) ====================R3 kbfiltr; C:\Windows\System32\DRIVERS\kbfiltr.sys [15416 2009-07-20] ( )R2 tmactmon; C:\Windows\System32\DRIVERS\tmactmon.sys [90704 2010-09-17] (Trend Micro Inc.)R2 tmcomm; C:\Windows\System32\DRIVERS\tmcomm.sys [144464 2010-09-17] (Trend Micro Inc.)R2 tmevtmgr; C:\Windows\System32\DRIVERS\tmevtmgr.sys [67664 2010-09-17] (Trend Micro Inc.)R1 tmtdi; C:\Windows\System32\DRIVERS\tmtdi.sys [105552 2010-09-17] (Trend Micro Inc.)S1 wtvlvusb; \??\C:\Windows\system32\drivers\wtvlvusb.sys [x]==================== NetSvcs (Whitelisted) ======================================= One Month Created Files and Folders ========2013-11-28 12:10 - 2013-11-28 12:10 - 01959024 _____ (Farbar) C:\Users\Melissa\Downloads\FRST64.exe2013-11-28 11:47 - 2013-11-28 12:13 - 00000000 ____D C:\Users\Melissa\Desktop\New folder2013-11-28 10:02 - 2013-11-28 10:02 - 00000000 ____D C:\FRST2013-11-28 08:51 - 2013-11-28 08:51 - 00000000 ____D C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Antivirus Security Pro2013-11-21 19:22 - 2013-10-12 01:45 - 02241536 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll2013-11-21 19:22 - 2013-10-12 01:45 - 01364992 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll2013-11-21 19:22 - 2013-10-12 01:45 - 00051712 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe2013-11-21 19:22 - 2013-10-12 01:43 - 19269632 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll2013-11-21 19:22 - 2013-10-12 01:43 - 15404544 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll2013-11-21 19:22 - 2013-10-12 01:43 - 03959808 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll2013-11-21 19:22 - 2013-10-12 01:43 - 02648576 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll2013-11-21 19:22 - 2013-10-12 01:43 - 00855552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll2013-11-21 19:22 - 2013-10-12 01:43 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll2013-11-21 19:22 - 2013-10-12 01:43 - 00526336 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll2013-11-21 19:22 - 2013-10-12 01:43 - 00136704 _____ (Microsoft Corporation) C:\Windows\system32\iesysprep.dll2013-11-21 19:22 - 2013-10-12 01:43 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll2013-11-21 19:22 - 2013-10-12 01:43 - 00053248 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll2013-11-21 19:22 - 2013-10-12 01:43 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll2013-11-21 19:22 - 2013-10-12 00:03 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll2013-11-21 19:22 - 2013-10-12 00:03 - 01138176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll2013-11-21 19:22 - 2013-10-12 00:02 - 14355968 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll2013-11-21 19:22 - 2013-10-12 00:02 - 13761024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll2013-11-21 19:22 - 2013-10-12 00:02 - 02877952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll2013-11-21 19:22 - 2013-10-12 00:02 - 02049024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll2013-11-21 19:22 - 2013-10-12 00:02 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll2013-11-21 19:22 - 2013-10-12 00:02 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll2013-11-21 19:22 - 2013-10-12 00:02 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll2013-11-21 19:22 - 2013-10-12 00:02 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll2013-11-21 19:22 - 2013-10-12 00:02 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll2013-11-21 19:22 - 2013-10-12 00:02 - 00039424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll2013-11-21 19:22 - 2013-10-12 00:02 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll2013-11-21 19:22 - 2013-10-11 23:35 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb2013-11-21 19:22 - 2013-10-11 23:08 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb2013-11-21 19:22 - 2013-10-11 22:44 - 00089600 _____ (Microsoft Corporation) C:\Windows\system32\RegisterIEPKEYs.exe2013-11-21 19:22 - 2013-10-11 22:15 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe2013-11-14 19:57 - 2013-10-11 19:30 - 00830464 _____ (Microsoft Corporation) C:\Windows\system32\nshwfp.dll2013-11-14 19:57 - 2013-10-11 19:29 - 00859648 _____ (Microsoft Corporation) C:\Windows\system32\IKEEXT.DLL2013-11-14 19:57 - 2013-10-11 19:29 - 00324096 _____ (Microsoft Corporation) C:\Windows\system32\FWPUCLNT.DLL2013-11-14 19:57 - 2013-10-11 19:03 - 00656896 _____ (Microsoft Corporation) C:\Windows\SysWOW64\nshwfp.dll2013-11-14 19:57 - 2013-10-11 19:01 - 00216576 _____ (Microsoft Corporation) C:\Windows\SysWOW64\FWPUCLNT.DLL2013-11-14 19:57 - 2013-10-05 13:25 - 01474048 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll2013-11-14 19:57 - 2013-10-05 12:57 - 01168384 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll2013-11-14 19:57 - 2013-10-03 19:28 - 00190464 _____ (Microsoft Corporation) C:\Windows\system32\SmartcardCredentialProvider.dll2013-11-14 19:57 - 2013-10-03 19:25 - 00197120 _____ (Microsoft Corporation) C:\Windows\system32\credui.dll2013-11-14 19:57 - 2013-10-03 19:24 - 01930752 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll2013-11-14 19:57 - 2013-10-03 18:58 - 00152576 _____ (Microsoft Corporation) C:\Windows\SysWOW64\SmartcardCredentialProvider.dll2013-11-14 19:57 - 2013-10-03 18:56 - 01796096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll2013-11-14 19:57 - 2013-10-03 18:56 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credui.dll2013-11-14 19:57 - 2013-10-02 19:23 - 00404480 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll2013-11-14 19:57 - 2013-10-02 19:00 - 00311808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll2013-11-14 19:57 - 2013-09-27 18:09 - 00497152 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\afd.sys2013-11-14 19:57 - 2013-09-24 19:26 - 00154560 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys2013-11-14 19:57 - 2013-09-24 19:26 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys2013-11-14 19:57 - 2013-09-24 19:23 - 00135680 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll2013-11-14 19:57 - 2013-09-24 19:23 - 00028672 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll2013-11-14 19:57 - 2013-09-24 19:23 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll2013-11-14 19:57 - 2013-09-24 19:22 - 00340992 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll2013-11-14 19:57 - 2013-09-24 19:21 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll2013-11-14 19:57 - 2013-09-24 19:21 - 00307200 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll2013-11-14 19:57 - 2013-09-24 18:58 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll2013-11-14 19:57 - 2013-09-24 18:57 - 00247808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll2013-11-14 19:57 - 2013-09-24 18:57 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll2013-11-14 19:57 - 2013-09-24 18:56 - 00220160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll2013-11-14 19:57 - 2013-09-24 18:03 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe2013-11-14 19:57 - 2013-07-04 05:18 - 00458712 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\cng.sys2013-11-08 13:08 - 2013-11-08 13:08 - 00010890 _____ C:\Users\Melissa\Downloads\Ramirez v. Trujillo Case No. FC2013-007002 Settlement.zip==================== One Month Modified Files and Folders =======2013-11-28 12:37 - 2012-03-06 19:16 - 00000000 ____D C:\Users\Melissa2013-11-28 12:13 - 2013-11-28 11:47 - 00000000 ____D C:\Users\Melissa\Desktop\New folder2013-11-28 12:11 - 2012-03-15 20:11 - 00000900 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job2013-11-28 12:10 - 2013-11-28 12:10 - 01959024 _____ (Farbar) C:\Users\Melissa\Downloads\FRST64.exe2013-11-28 12:08 - 2012-03-09 19:29 - 00000000 ___RD C:\Users\Melissa\Dropbox2013-11-28 12:08 - 2012-03-09 19:27 - 00000000 ____D C:\Users\Melissa\AppData\Roaming\Dropbox2013-11-28 11:51 - 2009-07-13 22:13 - 00794482 _____ C:\Windows\system32\PerfStringBackup.INI2013-11-28 11:48 - 2012-03-29 21:04 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater2013-11-28 11:48 - 2012-03-29 21:04 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job2013-11-28 11:47 - 2009-07-13 21:45 - 00009920 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A02013-11-28 11:47 - 2009-07-13 21:45 - 00009920 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A02013-11-28 11:41 - 2013-10-17 20:06 - 00074752 ___SH C:\Users\Melissa\Desktop\Thumbs.db2013-11-28 11:41 - 2012-03-06 19:16 - 00000000 ___HD C:\ASUS.DAT2013-11-28 11:40 - 2012-03-15 20:11 - 00000896 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job2013-11-28 11:40 - 2009-07-13 22:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT2013-11-28 11:40 - 2009-07-13 21:51 - 00082923 _____ C:\Windows\setupact.log2013-11-28 10:02 - 2013-11-28 10:02 - 00000000 ____D C:\FRST2013-11-28 08:51 - 2013-11-28 08:51 - 00000000 ____D C:\Users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Antivirus Security Pro2013-11-27 10:35 - 2011-12-06 17:21 - 00045056 _____ C:\Windows\SysWOW64\acovcnt.exe2013-11-27 10:18 - 2011-12-06 17:19 - 00002264 _____ C:\Windows\system32\AutoRunFilter.ini2013-11-27 10:16 - 2011-11-03 02:57 - 00179956 _____ C:\Windows\PFRO.log2013-11-26 22:53 - 2011-12-06 17:04 - 02045977 _____ C:\Windows\WindowsUpdate.log2013-11-26 22:06 - 2012-03-15 20:11 - 00003896 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA2013-11-26 22:06 - 2012-03-15 20:11 - 00003644 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore2013-11-26 08:48 - 2009-07-13 20:20 - 00000000 ____D C:\Windows\rescache2013-11-22 20:44 - 2012-12-23 15:24 - 00000000 ____D C:\Program Files (x86)\DefaultTab2013-11-22 20:28 - 2012-03-07 23:09 - 00000000 ____D C:\ProgramData\Microsoft Help2013-11-22 20:28 - 2009-07-13 19:34 - 00000478 _____ C:\Windows\win.ini2013-11-21 19:20 - 2013-08-19 05:25 - 00000000 ____D C:\Windows\system32\MRT2013-11-21 19:18 - 2012-03-08 14:08 - 82896128 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe2013-11-21 19:16 - 2013-08-15 17:56 - 00000258 __RSH C:\Users\Melissa\ntuser.pol2013-11-14 20:03 - 2012-03-29 21:05 - 00002185 _____ C:\Users\Public\Desktop\Google Chrome.lnk2013-11-08 13:08 - 2013-11-08 13:08 - 00010890 _____ C:\Users\Melissa\Downloads\Ramirez v. Trujillo Case No. FC2013-007002 Settlement.zip==================== Bamital & volsnap Check =================C:\Windows\System32\winlogon.exe => MD5 is legitC:\Windows\System32\wininit.exe => MD5 is legitC:\Windows\SysWOW64\wininit.exe => MD5 is legitC:\Windows\explorer.exe => MD5 is legitC:\Windows\SysWOW64\explorer.exe => MD5 is legitC:\Windows\System32\svchost.exe => MD5 is legitC:\Windows\SysWOW64\svchost.exe => MD5 is legitC:\Windows\System32\services.exe => MD5 is legitC:\Windows\System32\User32.dll => MD5 is legitC:\Windows\SysWOW64\User32.dll => MD5 is legitC:\Windows\System32\userinit.exe => MD5 is legitC:\Windows\SysWOW64\userinit.exe => MD5 is legitC:\Windows\System32\Drivers\volsnap.sys => MD5 is legitLastRegBack: 2013-11-26 08:41==================== End Of Log ============================ 2ff7e9595c
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